Shipping and Payment
Before confirming your order, you will be informed about the shipping fees.
The dispatch service provider is DPD. Shipping fees within the United Kingdom are as follows:
|Orders over £45.00||Free shipping|
|Orders between £19.90 and £45.00||£3.90|
|Orders up to £19.90||£7.80|
Customs fees for the UK are included and do not need to be paid for by the customer.
All prices shown on the website include VAT.
If the total order amount is less than £135 (without tax), 20% VAT is included in the price you are shown when you pay online.
If the total order amount is more than £135 (without tax), the 20% VAT is not included in the price (you are charged the net price). The 20% VAT must be paid by the customer shortly before delivery. In this case, you will receive a notification to pay from the courier (DPD).
For further information regarding VAT see: https://www.gov.uk/goods-sent-from-abroad/tax-and-duty
Unless otherwise agreed, delivery shall be to the address provided by the customer.
Your order will be dispatched promptly after payment is recieved.
If the goods are damaged during transport the customer must immediately notify the transport company of the damage and claim damages against the latter.
APG Allergosan Pharma GmbH bears no liability where obstacles to delivery exist in regard to suppliers or manufacturers. Where delivery or compliance with the agreed delivery time is impossible due to circumstances beyond APG Allergosan Pharma GmbH’s control, APG Allergosan Pharma GmbH shall be entitled to rescind the contract wholly or in part. APG Allergosan Pharma GmbH shall promptly notify the customer in this regard. In that case any claims for damages are excluded.
APG Allergosan Pharma GmbH accepts the following payment methods: PayPal, credit card (Visa, Mastercard) and immediate online transfer via KLARNA.
In case of payment by credit card your credit card will only charged once the order is completed. You need to have a credit card which is eligible and registered in the 3D Secure program.
Paypal – you can pay the invoice amount via the PayPal online provider. You need to have a paypal account in order to do this or you must first set up an account. Following authentication using the log-in data you can confirm the payment. Any further further instructions will be displayed whilst placing your order.
Immediate online transfer – the purchase amount is debited from your account as soon as the order is completed.
The statutory regulations regarding late payment shall apply. Payment collection costs may be enforced from the second reminder letter.