Right of rescission

1. Cancellation Policy

We hereby willingly inform you of your statutory right of cancellation when concluding a distance-selling transaction:

Right of cancellation

You have the right to cancel this contract within 14 days, without specifying a reason. The cancellation period shall be 14 days from the day on which you or a third party appointed by you, who is not the carrier, receives possession of the goods.

To exercise your right of cancellation, you must inform us in a clear statement (e.g. in a letter delivered by post, fax, or email) of your decision to cancel this contract. For this, you can use the attached sample cancellation form, although this is not mandatory.

APG Allergosan Pharma GmbH
Gmeinstrasse 13
AT-8055 Graz
Tel.: +43 316 405 305
Fax: +43 316 405 305 20
Email: info@allergosan.at.

All that is required to comply with the deadline for cancellation is to inform us that you are exercising your right of cancellation, before the end of the cancellation period.

Consequences of cancellation

If you cancel this contract, we shall be required to refund all payments received from you, including shipping costs (except for any additional costs incurred, if you selected a shipping method other than the standard, lowest-cost delivery method that we offer), promptly and no later than 14 days following the date on which we receive notification of your cancellation of this contract.
In the case of multiple goods ordered, if you invoke your statutory right of cancellation for just part of the goods, you must bear the shipping costs in the amount that would have been due, if you had only ordered the remaining goods. We will use the same payment method for this refund as you used in the original transaction, unless otherwise expressly agreed with you; in no case will you be charged fees for this refund. We may refuse to issue a refund until we have received the returned goods, or until you provide proof that you have sent back the goods, whichever is sooner. You must return or deliver the goods promptly and in all cases no later than 14 days as from the day on which you notify us of the cancellation of this contract. The goods must be addressed to:

APG Allergosan Pharma GmbH
Gmeinstrasse 13
AT-8055 Graz

Tel.: +43 316 405 305
Fax: +43 316 405 305 20

Email: info@allergosan.at

You shall be deemed to have complied with the deadline, if you send the goods before the expiration of this 14-day period. Please note that the right to cancellation or withdrawal from the contract shall be excluded, if the seal is damaged and/or removed from sealed goods after delivery.

In the event of cancellation, you shall be responsible for the direct cost of return shipping. This applies to return shipping within Austria and in particular, to return shipping from other countries – in these cases, you will also bear the direct costs incurred for return shipping.

You will only have to cover any depreciation in the value of the goods, if this depreciation is attributable to an unnecessary action performed by you in inspecting the condition, properties or functioning of the goods.

End of cancellation policy

2. Sample cancellation form

(If you wish to cancel the contract, you may fill out this form and return it to us.)

To:

APG Allergosan Pharma GmbH
Gmeinstrasse 13
AT-8055 Graz

Tel.: +43 316 405 305
Fax: +43 316 405 305 20

Email: info@allergosan.at.

1. I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods:

2. Ordered on (*)/received on (*)

3. Customer name

4. Customer address

5. Signature of customer(s) (for paper notification only)

6. Date

(*) Delete whichever does not apply.

3. Recognition

Even if you return the goods in your order to us without a written statement, but within the cancellation period, we will recognise the return as an explicit declaration of your decision to cancel this contract under the above-mentioned cancellation policy.

4. Responsibility to cover costs

Should you exercise your right to cancellation, as a Consumer, you shall bear the customary costs for return shipping of the ordered goods.